Power Chairs and Mobility Scooters in Trowbridge | FAQs

Specialists in all aspects of mobility equipment and living aids, Mendip Mobility Ltd is focused on making sure your older years are enjoyed to the full. And, for our clients with health issues or disabilities, we strive to ensure your everyday life is comfortable and pleasurable. From stairlifts to walking aids, power chairs to Rise & Recline chairs, and wheelchair sales to new and used mobility scooters, we’re the company to visit in Trowbridge, Yeovil, Street and the surrounding southwest areas for your mobility requirements. 

Here we answer your most frequently asked questions and, if we’ve missed any, don’t forget to give us a call at any of our mobility shops.

Do you accept NHS vouchers?

Yes, we do.

Can I try out your wheelchairs in-store?

Absolutely. We encourage our clients to try out a wide selection of our products in order to guarantee the right item is chosen. Sometimes a client may think one item will suit – such as a walking stick – only to opt for a different product in the end, e.g. a folding rollator. The same goes for our mobility scooters and power chairs; it’s important that your comfort is not compromised as a result of buying unsuitable mobility equipment. Talk to our wheelchair sales team about which model will suit you best.

Can I hire mobility scooters from Mendip Mobility?

Yes, you can. Our hire services range from daily to monthly and start at £5 for wheelchairs and £10 for mobility scooters.

Do you only cover the areas where your shops are based?

Our clients are based throughout the southwest, mostly within 35 miles of our Trowbridge, Yeovil and Street shops. A comprehensive list of locations served by Mendip Mobility is available on our Areas We Cover page as well.

How do I know which walking aid is suitable for me to use?

Firstly, it’s important to choose mobility equipment which suits your height and weight. Our team will take your measurements in a private setting and advise you accordingly. For walking aids, have you discussed your needs with your GP or physiotherapist first? If you have, are you now looking for a regular walking stick or one which will stand upright on its own, like a tripod or quadrupod? 

Alternatively, if you’ve been advised to use a walking frame, it’s possible to borrow one from the NHS. Again, your doctor or physiotherapist will help with this, and you may need to pay a deposit. They’re not too expensive to purchase, with prices starting from as little as £40. Don’t forget to think about transport, and whether or not you’ll need a walking aid which can fit into the boot of a car.

What about finance options?

Mendip Mobility is an appointed representative of Snap Finance Ltd and offers facilities where you can spread the cost of your purchases over 36 months. Alternatively, if you pay off your loan within 4 months, the remaining interest charges will be cancelled. Snap Finance is also extremely flexible and happy to assist if you run into difficulties with repayments. 

If you conform to the following criteria, then you may be eligible for a loan:

  • You are over 18 years and a UK resident

  • Your income exceeds £200 per week

  • You have a valid debit card available to set up your direct debits

  • You agree to pay a £50 deposit via debit or credit card

Will you deliver my scooter?

That’s not a problem. Whether you’ve purchased one of our new or used scooters, we’re more than happy to deliver it direct to your door. Repairs and servicing for both new and pre-owned mobility scooters can be carried out at your home as well, or you can return them to our Trowbridge, Yeovil or Street mobility shops.

Do you charge for delivery?

No, all deliveries are free of charge for our clients. We are happy to deliver our new and used mobility scooters, Rise & Recline chairs and beds, power chairs, and wheelchairs.

Do you offer warranties?

All sales are covered by manufacturer warranties on materials.

Is Mendip Mobility affiliated with any associations?

Yes, we are affiliated with the following:

  • BHTA – British Healthcare Trades Association

  • FSB – Federation of Small Businesses

  • TSI – Trading Standards Institute

  • Which? Trusted Trader

What brands do you stock?

We only work alongside top brands in order to assure our products are the best on the market and provide comfort and independence for all our clients. These include:

  • Able2

  • Drive Medical Design & Manufacturing

  • Electric Mobility

  • FreeRider

  • Karma Lightweight Mobility

  • Kymco Healthcare

  • Motability Scheme

  • One Rehab

  • Performance Health

  • Permobil

  • Pride Mobility Products Corp.

  • Primacare

  • Roma Medical

  • Scooterpac

  • Sunrise Mobility

  • TGA

Get in touch

For details relating to our power chairs and mobility scooters, visit any of our mobility shops or call us directly on 01458 448355 (Street), 01225 764800 (Trowbridge), or 01935 713676 (Yeovil).

Stree Branch
Street Branch
146 High Street, Street, Somerset, BA16 0ER
01458 448355
Mon to Friday: 9am -4:45pm 
Saturday: 10am - 4pm
Trowbridge Branch
Trowbridge Branch
2b Paxcroft Way, Trowbridge, Wiltshire, BA14 7DG
01225 764800
Mon to Friday: 9am - 4:30pm 
Saturday: 10am - 4pm
Yeovil Branch
Yeovil Branch
41 Forest Hill, Yeovil, BA20 2PH
01935 713676
Mon to Friday: 9am - 4:30pm 
Saturday: 10am - 2pm