All our prices on products are quoted excluding vat. Anything under £50.00 is subject to a postage fee.
Come in and have a look at our new range of Cosi Chair rise & recliners in stock. Avilable in both our Street and Trowbridge shops.
Phone Street shop at 01458 448355
Phone Trowbridge shop at 01225 764800
The Motability Scheme – Worry-free mobility
The Motability Scheme enables disabled people to lease a new car, scooter or powered wheelchair by exchanging their Government funded mobility allowance . If you receive either the Higher Rate Mobility Component of Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP) , the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme.
Parents can apply on behalf of a child who receives the allowance, but please speak to your dealer, as some products may not be suitable for all ages. Unfortunately, the Attendance Allowance cannot be used to lease a product through Motability.
Motability scooters and powered wheelchairs are available on a three year lease (five years for some custom-built powered wheelchairs). This simply means that you lease the product from us and we arrange for the relevant amount of your allowance to be paid direct to us every four weeks.
Most Motability scooters and powered wheelchairs cost less to lease per week than your mobility allowance, so the remainder of your allowance continues to be paid direct to you, to spend as you wish. The cost of your Motability scooter or powered wheelchair includes what we call our worry-free package. So with a Motability product, you don’t have to worry about arranging and paying for insurance, breakdown cover, maintenance, servicing, tyre or battery replacement.
From 1 January 2015, all standard products require an upfront Non-refundable Payment of £100 payable to your dealer before you take delivery of your scooter or powered wheelchair.
You will be sure to find something that suits both your needs and budget.
To make sure that each product is affordable, Motability review all products and prices every three months. They also offer a price guarantee. This means that the price you agree with your dealer when you place your order is the price you pay, even if it changes before you collect it. The only case where the price may be altered is if the scooter or powered wheelchair description is changed subsequent to the original order.
The benefits of joining the Powered Wheelchair and Scooter Scheme
If you are interested in a scooter or powered wheelchair, all this is included in your lease:
With Motability you get a brand new scooter or powered wheelchair every three years. There are over 300 products to choose from, most of which cost less than your allowance. Motability work with a nationwide network of dealers to ensure that no matter where you live in the UK, there are people who can visit you to discuss the products available, as well as provide servicing, maintenance and repairs throughout your lease. All our dealers have attended specialist training and are continually updated to ensure they know about all aspects of Motability.
You are covered in case of an accident, damage or theft of the product , with no excess to pay. The insurance also covers you against any damage caused by your scooter or powered wheelchair to other products, property or people.
Motability Assist will take you and your product back to your home address if you have an accident or breakdown during your day-to-day activities. If you are on holiday or away from home with your product within the UK and need assistance, Motability Assist will take you and your product back to your local accommodation.
Servicing, maintenance and repairs call-outs and home collections can be arranged with your dealer.
There is no need to worry about punctures or damage to your tyres as they are repaired or replaced whenever there is a problem. If you are out and about when you get a puncture preventing you from being able to get home safely, our partners at Motability Assist will help get you, and your scooter or powered wheelchair home where you can arrange for your dealer to repair or mend the tyre for you.
Your scooter will come with a battery as standard so all you have to do is remember to keep it charged. Your dealer will be able to show you how to do this properly ensuring your battery lasts as long as possible and, if anything goes wrong with the battery through normal every day use, it will be replaced, free of charge.
The majority of scooters and many powered wheelchairs come as standard from the manufacturer (except in cases of custom-built powered wheelchairs). If you need additional adaptations, speak to your dealer to discuss prices and details. All our scooters come with a weatherproof cover as standard, so your scooter stays dry – whatever the weather.
What’s not included?
There are some things that are not included:
• Optional extras on the product that are not fitted as standard
• More than three claims for lost or stolen keys
• Any fines you may incur
• Insurance cover for theft or damage to personal belongings such as coats, bags, mobile phones and money.
Remember, you can choose to spend your higher rate mobility allowance in whatever way you wish. If you only travel short distances, you might want to consider leasing a Motability scooter instead of a car.
How do I get the most life out of my new batteries?
To maximise the life of your batteries, it is best to complete a full charge for the first 10–15 times that you use your scooter. This simply means however far you travel, do not just ‘top-up’ for a short while, but complete the full charge cycle every time. Your batteries will not work at their best until this process has been carried out and will prolong power and performance. You will find the distance your scooter can travel will gradually increase over its first few weeks as your batteries reach optimum efficiency.
When is it best to charge my batteries?
After 10–15 cycles have been completed, a normal charging routine can be adopted –
• Depending on the capacity of the batteries, the charge time can vary up to a maximum of 16 hours
• The charger will automatically shut down when the batteries are fully charged, so you do not have to worry about switching it off. This is ideal for overnight charging.
• Whenever possible try to avoid interrupting a charge cycle. It is always best to complete a full charge cycle as excessive short term charging is detrimental to battery life.
• For the very best results and to maximise battery life, charge fully before and after use.
• Please refer to charger indicator lights for battery status.
How do I store and maintain my batteries?
• If your scooter will not be used for a while or is being stored, make sure the batteries are fully charged first.
• If your scooter is not being used, make sure the batteries receive a refresher charge every 1–4 weeks. Alternatively if you are planning not to use your scooter for over 6 weeks, fully charge your batteries and then disconnect.
• Fully charge the batteries before re-use.
• Never leave the batteries in a discharged state.
• Avoid damp, hot or cold extremes when storing your scooter.
• Batteries are totally sealed and do not require any maintenance apart from charging.
It is worth considering that in extreme cold weather the time your batteries take to charge can increase by up to 20%. The range of your scooter will also vary based on weather conditions. Also when your batteries reach the end of their useful life, you will find that charging time will become much shorter. The amount of charge the batteries can hold will become less and less as will your scooter range until ultimately they become unusable.
Regular safety checks
It can be beneficial for you to quickly check your scooter once a month to see whether everything is working properly. It only takes a few minutes and by checking the following you can rest assured your scooter will continue to perform to the best of its ability. Make a date once a month on your calendar to check:
A Highway Code for Users
Why should we have a highway code for electric scooters?
When in charge of a car you are in charge of a potentially lethal weapon”. – To claim a scooter or wheelchair falls into the same category would be a bit dramatic, but it is still possible to do considerable damage to yourself and others.
Which Highway Code category do scooters come into?
The categories of road users in the Highway Code are pedestrians, cyclists, motor cyclists, and motorists. As a wheelchair / scooter users you do not really fit any of these categories. You may however partly fit into all of them.
Road or footpath?
Some scooters can only be driven safely on the footpath, except for crossing roads. Others are designed so that they can be driven safely on the road. This does not necessarily make it SAFE to do so. To drive safely on the road it is advisable to have a vehicle capable of doing 6/8 miles an hour, equipped with headlights, rear lights, flashing indicators, and a horn. Even with all this you must not use dual carriageways, bus lanes or cycle tracks.
Under no circumstances is it permissible for scooters to be driven on motorways.
Understanding how the Highway Code affects you as a mobility scooter user is important.
Here are a few highlights to remember:
When can I drive on the road or pavement?
Before you go anywhere, check which classification your mobility scooter comes under. It will either be a ‘Class 2’ 4mph scooter that can only be driven on the pavement or an 8mph ‘Class 3’ scooter that can be driven legally on the road as well. However, this does not mean it is always safe to drive on the road, as you always need to consider you are a lot smaller, slower and less protected than surrounding vehicles. If you do decide to use the road, you must follow the Highway Code as if driving a car such as travelling on the left hand side, using lights at night and obeying all traffic signs and signals.
On the pavement
If you are on the footpath pedestrians still have right of way so you must yield to people walking. Please give them plenty of space and time to move out of the way. This is especially important for elderly pedestrians who may have visual or hearing impairments and young children who might not be aware of you as quickly. Incidentally, three-wheel scooters are more suitable for shopping trips as they offer excellent manoeuvrability when negotiating through crowds of people and around shop aisles.
The Highway Code advises that when moving off a pavement you should take extra care – remember the Green Cross Code from years ago!? It is best to always look for drop kerbs as these keep you more stable even if you need to go out of your way to find one. If there aren’t any nearby, then approach the kerb completely face-on so you do not tip sideways as you mount or dismount the pavement. It is always important to check the guidance provided with your scooter in regards to the height of kerbs that can be safely tackled. This ensures that these raised surfaces do not exceed the capabilities of your scooter or put you at risk. Obviously the safest place to cross a road is on a pedestrian crossing.
Class 2 scooters with a top speed of 4mph are ideal for use on the pavement however if you use a Class 3, which is capable of higher speeds, it too must be limited to 4mph when driving near pedestrians.
On the road
Before considering use on the road, ensure your scooter is a Class 3 vehicle and fully equipped for this type of travel. This means it must have headlights, rear lights, flashing indicators, mirror and a horn. It is advisable to wear high visibility clothing throughout the day and Mendip Mobility can provide a wide selection of useful items that range from reflective adjustable armbands, flashing LED Smart bars and gilets.
Even if are wearing high visibility clothing, you must not drive on cycle or bus lanes and motorways are definitely a no go! You can technically drive on a dual carriageway with a flashing beacon however would recommend choosing an alternative route. If you are on the road take extra care at junctions even if travelling straight ahead to ensure no vehicle is going to cross your path. Always look behind before pulling out – using your mirrors alone may lead to a misjudgement of oncoming vehicle speed. There are several options to help with turning right which include –
• stopping by the left hand kerb and then crossing in one move when there is no oncoming traffic
• negotiating the turn similar to a pedestrian by crossing the road via as many pavements as possible.
Roundabouts can be potentially dangerous and again it is best to seek an alternative route instead of driving amongst circulating traffic.
With any mobility scooter, normal on-road parking restrictions apply similar to a car. If your need to leave your scooter unattended on the footpath, make sure it will not cause an obstruction to pedestrians and is located in a visible position. Members of the Blue Badge scheme are eligible for parking concessions, information about which can be located at: https://www.gov.uk/blue-badge-scheme-information-council
Looking after your scooter can really help with safety. Every scooter needs to be serviced annually by a reputable dealer so that qualified engineers can check every aspect of the product. This will give you the best product performance so that independence is not compromised and peace of mind is assured. However in between regular servicing appointments, there are a few ways to make sure you get the most out of your scooter:
Keep it clean
It is always worth regularly cleaning your scooter to improve safety.
By removing dirt from your lights you are far more visible to other road users. If your scooter has mirrors it is best to polish these so you have clear visibility to the rear.
Washing with soapy water (not with a jet wash) can help protect wheels and suspension. Tyres that are not covered in mud will provide greater range, a smoother ride and ensure braking is more responsive. It is also a good idea to clean your seat and vacuum the floor-well so durability is maximized.
Even though scooters are engineered with quality, durable components, cleaning bodywork, wheel arches and the undercarriage where possible can reduce the minimal risk of corrosion. Tyres that are not covered in mud will provide greater range, a smoother ride and ensure braking is still responsive when needed. Use of a jet wash can be appropriate around wheels and suspension however parts that contain intricate electrical circuits, such as the tiller and battery box, are better cleaned with a cloth. It is also a good idea to clean the seat with an appropriate leather spray and vacuum the floor well so durability is maximized.
A mobility vehicle can definitely improve your lifestyle. No longer will you be confined to your home, reliant on others and unable to fully control your own life.
• Total freedom
• Total independence
• Total dignity
Points to ask:
• Where do I want to use it? – Indoors – size of doors?
• Outdoors – level or rough ground? Are dropped kerbs available?
• How far do I want to go?
• Do I need to get it into a car?
• Does it dismantle easily? Who will dismantle it? How often?
• Where will my vehicle be stored and charged?
• Will I be in the vehicle for long periods?
• Can I use it easily and safely?
• Do I need it to be adapted for my particular comfort and safety?
• Do I need special seating, backs, armrests, footrests?
• Is there a clear indication of the amount of charge remaining?
• Is it available in different colours of frame and upholstery?
• Who will service my vehicle?
• Do I want extended warranty, insurance and a service contract?
Training me to use my vehicle
Mobility experts are keen to provide you with proper training to help you be in proper control and at ease with your newly found freedom.
So ask them to accompany you in and around your home, and out to your local shops and venues. Your dealer will want you to feel confident so that you get the most pleasure and use from your product.
Looking after and regularly charging your scooter will increase its reliability and reduce its running costs. You must always read your owner’s manual and take particular note about how to charge the batteries. Please be assured that the battery charging uses about the same electricity as a 100 watt light bulb, so it won’t eat you out of house and home.
Making an informed choice
Today it is increasingly common to see a scooter being used by people of all ages and abilities. People have now found out that these mobility vehicles are popular because without them they would be house bound, or restricted to only very limited distances, and that they are easy to control economical to keep, and actually pretty good fun!
However, deciding on which model to see and which company to buy from is very important, and can be difficult.
You need to know that the product is suitable for all your needs, and that the company is qualified, and an experienced supplier, you need to know that they will look after you and your vehicle, now and in the future.
Points to consider
• Is the company based near you with showrooms, servicing facilities, and on the road repair and service engineers?
• Can the company provide servicing and finance plans and information about comprehensive insurance?
• Do you know the cost of call outs and in-home servicing?
• Is the company able to provide other medical products you require
There will be 1 million people with dementia in the UK by 2025 and so we have a good range of Patterson Medical products designed to “making life easier “for people living with this illness. Red is a colour that Patterson say is most recognisable for dementia sufferers and so they use the colour red extensively.
Pop in to our Street or Frome branch to pick up a copy of this catalogue.
The Agility is mid size 8mph/12.8 km scooter and has been designed to provide the user with the ultimate in performance, luxury,comfort and maneuverability.It has been designed using the very latest technologies, it will delight and surpass your mobility expectations.
With stylish large 12-inch-305 mm low profile alloy wheels and a fully adjustable suspension system, this new model will provide you with the ultimate in comfort. Even when driving in the more challenging tough environments you will enjoy a trouble free and comfortable journey.
We are agents for Acorn Stairlifts so if you are thinking of buying a stair lift come in and see us and we can organise and assessment and quote with an engineer.
We are pleased to advise we have a small number of scooters and wheelchairs for hire. Please book ahead to ensure availability. Scooters from £10.00 per day and wheelchairs from £5.00 per day.
The Vale comes in a choice of two new fabrics and has a quiet and smooth operation. The controls are easy to understand and use, and there are convenient side pockets for the remote control and magazines or personal items. It is upholstered in a high quality soft touch fabric. Gently reclining back as your feet slowly rise, or helping you to a near standing position the Vale riser recliner offers enhanced level of comfort and support.
The Vale recliner is one of our best sellers. Prices start from £495.00. Please note we will be closed for the bank holiday Monday 25th May. Have a great weekend.